It can be difficult to understand what benefits you’re entitled to, how to claim them, and what to do if your benefits are stopped. We’re here to offer support and guidance to everyone who needs more information about benefits.

Whatever benefit your looking for advice on we’re here to give you a clear answer.

Understanding benefits

There are a wide range of people who may be entitled to benefits. Here are some of the groups of people who could be eligible for extra support:

  • People in employment or unemployed people
  • Those experiencing illness or disabled people
  • Carers
  • Young people
  • Older people
  • Parents
  • Armed forces and veterans
  • People on a low income

There are several different types of benefits and other forms of support you could receive. You might also be entitled to Universal Credit, tax credits or help with your council tax, housing costs and national insurance, or other kinds of financial support. We can also give you information about how to claim benefits, how you’ll receive your benefit payments, and what to do if you have any problems getting them.

If you are claiming Universal Credit for the first time, we can help in person, by phone or via webchat – find out more on our national Help to Claim page.

Whatever you need to know about benefits, we’re here to offer you free, impartial and confidential advice. Come and see us at East Ayrshire Citizens Advice Bureau today.