Operations Manager
Closing date:
31st July 2025
Location:
Kilmarnock
Salary range:
£40,000 - £45,000 (depending upon experience)
More about the job:
Interviews
tbc
Hours per week
35
Type of contract
Permanant
About the Job
East Ayrshire Citizens Advice Bureau (EACAB) is a progressive and innovative advice organisation dedicated to providing free, impartial, and confidential advice to local communities. We offer both generalist advice and specialist casework services to support people in need across East Ayrshire.
We are currently recruiting for an Operations Manager following a recent organisational restructure. This is an exciting opportunity for an experienced and motivated individual to play a key leadership role in the day-to-day running of our services. The successful candidate will help ensure the smooth and efficient delivery of advice provision across multiple channels, including face-to-face, phone, and outreach services.
The Operations Manager will work closely with the CEO and senior staff to support staff teams, enhance service delivery, and ensure compliance with quality standards. This post plays a central role in the effective management of people, processes, and performance across the bureau.
For more details about the key responsibilities of the role and the knowledge, skills and experience required, please refer to the job description and person specification attached below. If you would like to have an informal conversation about the role, we would be happy to accommodate this.
How to apply
For further information and an application pack, please use the links at the bottom of this page
If you need further support to make an application please email: yvonne.stevenson@eastayrshirecab.org.uk
Applications must be received by midnight on Thursday 31 July 2025.
About the employer
East Ayrshire CAB is an equal opportunities employer and welcomes applications from all sections of the community.
East Ayrshire Citizens Advice Bureau – Scottish Charity SC028817
